Every South African employee deserves to know their rights in the workplace. This guide is designed to help workers understand the Labour Relations Act, the Basic Conditions of Employment Act, and how to use the Commission for Conciliation, Mediation and Arbitration (CCMA) when disputes arise. Whether you are facing unfair dismissal, retrenchment, or a workplace grievance, this guide can assist you in understanding the steps to take and the documentation you may need. The guide walks you through the CCMA referral process step by step, explaining how to complete a Form 7.11, what to expect at conciliation and arbitration hearings, and how to prepare your case effectively. It also covers your rights around notice periods, severance pay, leave entitlements, and protection against unfair labour practices. Real-world scenarios based on common South African workplace situations are included to help you understand how the law applies in practice. This resource is particularly valuable for workers in sectors such as retail, domestic work, construction, and hospitality, where labour disputes are common. It is written in plain language to make legal concepts accessible to all South Africans, regardless of their educational background. Please note that this guide is for informational purposes only and does not constitute legal advice — for complex matters, consulting a qualified labour attorney or trade union representative is recommended.